Privacy Policy

Last updated: February 2026

1. Who We Are

Claro ("we", "us", "our") is a software service based in British Columbia, Canada. We help contractors discover and understand government procurement opportunities.

2. What We Collect

When you join our waitlist or create an account, we may collect:

Email address
Name and business name (if provided)
Trade type and region preferences
Usage data such as pages visited and features used

3. How We Use Your Information

To provide and improve the Claro service
To send you relevant contract matches and alerts
To communicate updates about the service, including launch notifications
To respond to your inquiries

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Supabase as our database provider, which stores data in SOC2-compliant infrastructure. We take reasonable measures to protect your information from unauthorized access or disclosure.

5. Cookies & Analytics

We may use basic analytics to understand how our site is used. We do not use third-party advertising trackers. Any cookies used are strictly for functionality (such as remembering your theme preference).

6. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent and unsubscribe at any time

7. Data Retention

We retain your information only as long as necessary to provide our services or as required by law. If you request deletion, we will remove your data within 30 days.

8. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you by email or through the service.

9. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us at hello@clarohq.com.